Citizen クロノグラフブラックIPでパーペチュアルメンズラジオコントロール

My partner loves this watch! Delivery was speedy and the gift wrap was beautiful! It made a special day (40th birthday) even more special. Thank you for great customer service and an impeccable watch.

5* item was just as I expected great watch upgrade to my original citizen watch.
As for fcw I could not have asked for a better service the staff went out there way to adjust the watch perfect for me and recived next day. Will be using fcw for all my future watch purchases. BEST PRICES ONLINE.

It just didn't work. I telephoned, they said charge it, to be honest they just didn't care. And it doesn't come with a charger. Avoid this company. No customer support.

It just doesn't work. I phoned them and they said charge it and if it still doesn't work, call us. They really do not care, got a dud watch and can't do anything about it.

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Message from First Class Watches

Hello,

I'm very sorry to hear that the watch isn't functioning correctly. We find Citizen watches are normally very reliable however they can often run low when kept in storage. Our warehouse staff are trained to check them before they are sent out, however it would appear on this occasion that this has slipped through. I will therefore take this up with the warehouse. I am also sorry you weren't offered further support over the phone other than the advice to charge it. As a small business we take customer service very seriously and I will mention this to my colleagues as a return for inspection would have been a better resolution in my opinion.

I'm afraid the only way to charge the watch is through the solar dial as once fully charged it should last for several months. The best way to do this is normally by using a lamp directly on the watch.

We would recommend sending the watch back for us to inspect, fully charge and set up as it may be the case that the internal reference positions need to be set on the watch as sometimes these can be lost when the watch is low on charge.

I will send you a link in a separate email to generate a free returns label to send it back. I will also ask our customer services manager to give you a call tomorrow in case you need any assistance with this.

My sincere apologies for any inconvenience caused,

Kind regards

Scott

Fantastic price and speedy delivery

This is a superb watch for the money, looks very stylish excellent quality, second radio controlled watch by citizen i have purchased, would highly recommend there watches.