I rarely write reviews, however I felt compelled to write one for this company as I have rarely expierienced such exceptional customer service both before and after purchase.
I recently bought a watch off their website and had it delivered to Northern Ireland in less than 24 hours, unfortunately the watch size wasn't suitable and I returned a few days later under their 30 day return policy.
Staff I spoke to were on both occasions were polite, courteous and helpful. The refund was dealt with promptly and they even refunded the return cost of the Royal Mail next day delivery !!
If only all businesses were ran with a similar ethos. Sadly I didn't keep my purchase this time, however any future purchase will be through this company. They certainly lived up to their name, First Class Watches, First Class Service !!